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Senior Customer Care Coordinat

刷新時(shí)間:2025-08-04

林肯電氣管理(上海)有限公司

10-15萬

| 本科 | 1年以下

基本信息
招聘人數(shù):1 人
職位描述

?Customer Management (Order Fulfilment)-Manage customer order processing from order receipt until order delivered/invoicing as per customer requirement and in accordance with company policy.-Manage all customer enquiry/communication professionally & diligently.-Manage customer return cargo.-Manage customer order pricing accuracy according to internal policy.-Manage warranty order-Co-ordinate new customer creation process before order processing?Logistics & Shipping-Coordinate with order management team on shipment activation.-Liaise with local custom agency, vendor, appointed forwarder/transporter and 3PL warehouse on inbound and outbound shipment arrangement.-Liaising with customs authorities and other relevant government agencies to resolve any customs-related issues or queries.-Maintaining up-to-date knowledge of changes in customs regulations and procedures and communicating these to the team.-Prepare and ensure inbound shipping document accuracy.-Verify forwarder invoice for payment processing.?Warehousing & inventories management-Manage 3PL warehouse to ensure stock accuracy and service level are maintain.-Manage inventory and document movement.-Verify 3PL warehouse and storage summary report for payment processing.?Vendor Management/Purchasing-Responsible for direct and indirect vendor/purchase.-Manage PO to vendor from issuance until order received into warehouse in the right quality, quantity, price, time and in accordance with company policy.-Source for service providers and material to find the best combination of quality, price, and delivery.-Negotiate policies and contracts with various suppliers/vendors.-Manage reject/defect/return cargo to vendor.-Ensure SAP maintained updated master data, price and source.-Maintain professional relationships with all key suppliers/vendors.?Reporting and monitoring -Drive the purchasing activities and improvements-To increase productivity and efficiency-Drive cost reduction with direct and indirect purchase -To be the point of contact for purchasing-Report preparation and submission as per dateline given.-End month closing, open PO report etc?Perform other duties as assignedKnowledge, Skills & Experience?Thorough understanding of custom regulations, procedures and documentation requirement for both import and export shipments.?Good SAP system knowledge/experience.?Good communication skill to communicate with customer/vendor.?Experience in Supply Chain activities.?Professional approach and inter****.?Strong analytical and problem solving skills with the ability to identify and resolve customs related issues.

崗位要求:
學(xué)歷要求:本科 工作經(jīng)驗(yàn):1年以下
年齡要求:不限 性別要求:不限
語言要求:普通話
企業(yè)信息
公司性質(zhì):其它 公司規(guī)模:500-999人
所屬行業(yè):通信(設(shè)備/運(yùn)營/服務(wù)),辦公用品及設(shè)備,電氣機(jī)械/設(shè)備/重工,醫(yī)療設(shè)備/器械
企業(yè)介紹

林肯電氣公司創(chuàng)建于1895年,是一家專注于弧焊產(chǎn)品設(shè)計(jì)、開發(fā)和制造的跨國性企業(yè),總部坐落在美國俄亥俄州克利夫蘭市,是美國納斯達(dá)克上市公司。林肯電氣非常注重中國的市場。早在1989年,林肯電氣公司在天津設(shè)立了它的第一個(gè)代表處,開始了在中國的運(yùn)作。隨后的幾年里,進(jìn)口至中國的產(chǎn)品逐年飛速增長,相繼在北京、上海、廣州等多個(gè)城市設(shè)立了代表處,以支持日益增長的中國市場。

企業(yè)信息

林肯電氣管理(上海)有限公司

通信(設(shè)備/運(yùn)營/服務(wù)),辦公用品及設(shè)備,電氣機(jī)械/設(shè)備/重工,醫(yī)療設(shè)備/器械

500-999人

其它

上海市寶山區(qū)滬太公路5008弄195號1幢2樓

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